/ Armundia TalkInn 19
TERRAZZA MARTINI / MILAN
Digital transformation:
banking e insurance
TalkInn 2019 explored the theme of digital transformation in the Italian banking and insurance sectors, analysing the evolution of interaction models between traditional banks and new digital players. The debate revolved around the innovative push towards comprehensive advisory services by banks and insurance companies, as well as the organisational changes and the evolution of processes and skill sets required by native digital innovation. Three roundtables focused on fostering a culture of innovation that does not place products or services at the centre, but rather the people, their values, and needs, with vision and inspiration.
Guests 2019
Digital transformation
in the Italian banking and
insurance industry
GIANLUCA BERGHELLA
CEO & President / Armundia Group
CARLO ALBERTO CARNEVALE MAFFÈ
Associate Professor / SDA Bocconi
moreno ferrario
Sales Manager / LinkedIn Italia
emilio franco
CEO / Mediobanca SGR
Leopoldo Gasbarro
Editor-in-Chief / Wall Street Italia
Riccardo Renna
COO & Innovation / Banca Generali
Vincenzo Tortorici
Senior Partner / Boston Consulting Group
Flavio valeri
Chief Country Officer / Deutsche Bank Italia
claudia vassena
Head of / Buddybank
Head of Retail Digital Channels / Unicredit
Hosted by:
MONICA BERTINI
Journalist / MEDIASET
Moderator:
Dario donato
Journalist / TGCOM24
Lesson learned
People at the CentreTechnology is essential for evolution, but the ultimate piece of the client relationship remains in the hands of people. Financial advisory requires empathy, relational skills, and clear communication. Innovation must support, never replace, the human aspect of the banking relationship.
Data as ValueThe future of banking focuses on data and relationship management. Digital transformation shifts attention from financial products to the ability to interpret and leverage data. Analytical skills and effective use of technology are crucial for building successful strategies.
Bancassurance LaboratoryBancassurance is the ideal sector for testing out tech innovation and new service models. Rules and data become key tools for offering personalised services. The convergence between banking and insurance opens up new strategic development opportunities for business.
Carousel
The Transformation of the Banking Busines
November 2019
How are the banking and insurance sectors in Italy embracing the drive for innovation today? If the call for change requires the ability to "press the digital accelerator to create opportunities, business, and growth," what strategies have been put in place? What goals have been achieved?
Between the transformative approach of Fintech and Insurtech and additional strategies to offer new services or new delivery methods for existing traditional services, we will explore lived experiences, ongoing projects, and future programs aimed at managing processes that must be continuously monitored in light of the changing needs of clients and the ever-evolving technological frontiers.